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NERIS 

Information and Updates 

​Please check back often. This is where any and all updates about NERIS will be posted.​​​​


  • PLEASE NOTE: 
  1. The​​re is a Mandatory changeover from NFIRS to NERIS. (Date of change has not been deteremined yet, but will be posted here. Until then, continue using the program you currently use.)
  2. Beginning January 1, 2025, all reports, regardless of incident type, ​must be online and valid. It is the responsibility of each department to verify the submission and validity status of their own reports each month. 
  3. Failure to submit 2024 reports and the Funding or Certification applications by January 31, 2025 will affect State funding and Federal grants, therefore, this applies to all department types!

How to Prepare Your Department for NERIS

  • ​NERIS - FIRE DEPARTMENT ONBOARDING PREP INSTRUCTIONS.pdf
    • ​Here is some clarification for some of the items listed on the document above:
      1. The FIRE CHIEF must appoint someone to be the NERIS lead person for your department and must write a letter giving authorization for that person to act on behalf of your department.
      3. To my knowledge, you can have as many users as you need, so make sure you make a list of who they are, with their personal email addresses, and phone numbers.
      4. PSAP means Public Safety Answering Point (or 911), AVL means Automatic Vehicle Location. Boundaries should be in pdf format.
      5. Here is a usable link to the Resource Typing Library Tool. Here is a usable link to the NERIS Data Dictionary​.
      7. Membership information example: John Smith is a member of Department A and is also a member of Department B. (This helps keep track of firefighters across the state.)
      ​
  • The docume​​nt above was ​emailed to all fire departments. It is recommended that you start a file NOW, and gather COPIES of the information mentioned, so that when it's t​ime to onboard your department, you will be ready. Do NOT wait! Do it NOW! 
  • There is no need to email or call the office asking when your department will be onb​oarded. Your department will be contacted when it is time to be onboarded into the new NERIS system. 
  • Please familiarize yourself with the resources provided in the links below. This information will facilitate a smoother onboarding experience. The User References page contains a "Sign in" button on the left-hand side. This will be your access point to the NERIS system following the acceptance of your formal invitation to join. Your department will be contacted at a later date with this invitation. 
  • Upon acceptance of the invitation, you will be able to log in using your provided credentials, in the meantime, please gather the relevant information as requested in the document above, and patiently await further instructions. We will post updates here as they become available.
  • ​Onboarding = plugging your department into the system. 
  • DO NOT SEND ANYTHING TO OUR OFFICE!​ HOLD ALL DOCUMENTATION!

​Update: 02/03/25
Webinars: 
NERIS in Action: Operational Usage and the Road Ahead February 18th, 2025 | 1pm-2pm ET. This webinar will be recorded. If you register for it but can't attend they will email you a link for the recorded version later. Register HERE​. 

If your department uses ImageTrend you have the option to register for this webinar: The Countdown to NERIS: What's in Store for You? Wednesday, February 19, 2025 | 11:00am CT/12:00 noon ET. ​Register HERE. Anyone should be able to register for this, but be prepared for a possible sales call from ImageTrend.​

​Update: 02/12/25
In our onboarding meeting yesterday, we learned that NERIS is building a WV Training Fire Department in the system. Once you get onboarded (plugged into the system) you will be able to go into the FAKE fire department and try it out. It is ONLY for you to test out how the program works so you can get familiar with it. You will still need to enter your reports into your own fire department when the system is up and running.

We are still waiting for the go-ahead from NERIS, so there is no date set yet for the training site, or the program. You will continue to use eNFIRS until further notice. ​

The onboarding is going to be a laborious process and will take some time. As long as you have already gathered the information into a file from the NERIS - FIRE DEPARTMENT ONBOARDING PREP INSTRUCTIONS.pdf, all you have to do is sit and wait for our office to contact you personally to get you into the training site. Do NOT send anything to our office. Just wait.

NERIS is currently working on producing training materials and tutorial videos for the program. As soon as they are ready they will be posted here. Be sure to share the link to this page with others in your department. This is ground zero for all information on NERIS since emails seem to be ineffective for one reason or another.​​

         Update 02/20/25
        Webinar:

          ​Update 02/24/25

​Update 03/24/25
  • Good news! NERIS will have a 4 hour window (versus 18 minutes with NFIRS) so you won't have to log in multiple times in a day!
  • ALL 2024 data must be entered into NFIRS prior to 03/30/25 to get ready for the NERIS transition and the public data release.​







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